FAQ's + CONTACT

Q: Is this website really connected to actress Brandee Evans?

A: Yes! This is the home of Brandee's official product and merchandise shop, and is operated by her management team. 

Q: I placed an order, and my card was charged - but I can't find an order confirmation email. What should I do?

A: Check your spam/junk folders for the date your order was made - the confirmation likely went there!

Q: What is the production turnaround time for purchases made at shop.brandeeevans.com?

A: 14-21 business days for items not indicated as being in "pre-order" status.

Q: I need a larger size than what is offered. Can you accommodate?

A: At this time, larger sizes cannot be accommodated unless specifically indicated in the product description.

Q: May I get my shipping expedited?

A: Yes. Choose the USPS Priority option at checkout.

Q: My purchase is a gift. Do your packing slips contain pricing information?

A: No. Packing slips are not an invoice or receipt, and do not contain purchase price information.

Q: How may I book Brandee Evans?

A: Brandee is formally represented by the best talent managers and agents in the entertainment business. Inquiries for appearance bookings, and/or for film & television may be made directly to her representatives, all of whom are easily accessible for serious offers.

This form is not appropriate for booking requests or personal inquiries.

Customer service inquiries are answered during business hours EST, Mondays through Fridays.